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Henry Schein, Inc. Business Analysis Manager in American Fork, Utah

Henry Schein One delivers connected dental software and services, combined with expert business coaching, to help practices improve every aspect of practice management and grow profits. Our platform for integrated applications lets dental technology connect, share data and automate more tasks, creating a new digital workflow that helps teams work smarter and more efficiently. Our advanced integration improves each stage of the patient experience – from first contact and scheduling, to delivery of treatment and recurring care. Henry Schein One unifies market-leading software, web tools, support, and patient services into the one platform that is a standard for connecting all practice dental technology.


  • * This position is responsible for performing advanced research and complex analysis to support business operations. Lead quality standards and process improvement initiatives in order to achieve best practices. Develop recommendations to solve problems and issues related to business operations. Prepare presentations and report and present findings to senior management. Prepare complex financial analysis, budgeting, forecasting and reporting documents of significant scope. Perform special projects of significant scope and provide mentorship and guidance to less experienced Analysts.


  • Work with internal customers to gather requirements, issues, and scope of complex and/or highly visible projects
  • Document and maintain operational policies and procedures, including documenting detailed process flows; may develop and use requirement surveys and site visits
  • Act as a project manager, lead process improvement initiatives and provide consultation to users to address complex business issues
  • Develop sustainable, repeatable and quantifiable business process improvements
  • Perform complex research and analysis related to customer loyalty, customer behavior, product quality, user experience, workforce optimization, operational effectiveness and/or budgetary/financial analysis
  • Perform complex research and analysis of various technical, service, performance, operational or financial data to provide historical and trending information to management
  • Analyze and measure the effectiveness of existing business processes
  • Collect data to analyze new and existing business operations and processes to initiate and recommend best practices and procedures that focus on increased productivity and reduced cost; make recommendation to management to improve
  • Research best business practices within and outside the organization to establish benchmark data; develop implementation plans for review by management
  • Research new and emerging information technologies which can support reengineering business processes


    • * Typically8or more years of increasing responsibilityandcomplexityin terms of any applicable professional experience.


  • * Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent preferred. May holdtwoor more industry certifications.


  • Excellent understanding of industry practices
  • Strongproficiency**with tools, systems, and procedures
  • Excellentplanning/organizational skills and techniques
  • Excellent independentdecision making, analysis and problem solving skills
  • Outstandingverbal and written communication skills
  • Excellentpresentation and public speaking skills
  • Excellentinterpersonal skills
  • Excellentconflict resolution skills and ability to deliver difficult messages**
  • Ability to build partnerships at all levels within the company
  • Good negotiating skills
  • Resolve complex issues in effective ways
  • Project management, consultative skills and ability to manage a budget
  • Specialist in multiple technical and/or business skills**
  • Ability to cultivate and develop lasting internal and external customer relations**


· Broad expertise or unique knowledge · Mentor team members, motivate team to success and give recognition for results · Specialist in multiple business processes, customers and/or markets · Ability to cultivate and develop lasting customer relations (either internal or external) · Excellent competence with various tools, systems, and procedures · Excellent Microsoft Excel skills · Excellent planning/organizational skills and techniques · Excellent analysis and problem solving skills · Ability to think strategically and tackle open-ended problems · Excellent financial skills * May have knowledge of Lean Six Sigma or similar process improvement methodologies or techniques


  • Earn generous PTO (Paid Time Off)
  • Seven Company Paid holidays
  • Competitive Medical, Dental, and Vision benefits
  • 401K with competitive company match
  • Flexible Spending Account (FSA)
  • Life Insurance, Short and Long Term Disability, AD&D

/Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status./

/For more information about career opportunities at Henry Schein, please visit our website at://www.henryschein.com/careers//./


/ //CC://010099990000.2815.0767/

Title: Business Analysis Manager

Location: UT-American Fork

Requisition ID: R115902