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Oracle Experience Consultant in Lehi, Utah

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Experience Consultant

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities.

At Oracle North America Applications Consulting, we’re building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients using our back office cloud applications. Our resources are primarily located in North America and India. We’re growing fast, and we need experience consultants ready to bring their unique skills, energy and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects.

Moving to the cloud is more than a technology change, it's a cultural shift. For a successful cloud adoption, people need to make transitions in their ways of thinking. Our customers hire us for delivery, but they judge us based on our leadership style and what it feels like to work with us. In other words, we’re evaluated based on their/experience/.

Experience Consultants help our team/envision/the elevated customer experience, help/navigate/the client executive team on their journey, focus on/aligning/the project to the customer’s changing needs, expectations and perception of value and act as a client/escalation point./

Client Experience Lead

  • Assist the client in preparing, organizing, and executing their responsibilities for each “moment that matters” with emphasis of cloudy culture, speed of decision making, and organization model.

  • Work with the client to appropriately set expectations on how the team will work, set the pace, and ensure the client is clear on their role on the implementation journey.

  • Advise the client with their “cloudy culture” journey.

  • Prepare the client to perform their roles and be successful in cloud delivery.

  • Design a learning environment for the joint team.

  • Help the client break down their silos and barriers to collaboration – to drive speed of decision making.

  • Support the client in aligning the business to accept the solution.

  • Aid the client in knowledge transition planning

  • Specifically, you will be responsible for:

o Running the client’s cloud culture readiness assessment.

o Work with our client to determine how the team will work, communication cadence, escalation path, and change control management.

o Supporting the client in decision-making, organization, and planning.

o Scheduling learning sessions.

The life of an Experience Consultant

Moving to the cloud requires a shift in mindset. For a successful cloud adoption, people need to make transitions in their ways of thinking. Our customers hire us for delivery, but they judge us based on our leadership style and what it feels like to work with us. In other words, we’re evaluated based on their/experience/.

Experience Consultants help our team/envision/the elevated customer experience, help/navigate/the client executive team on their journey, focus on/aligning/the project to the customer’s changing needs, expectations, and perception of value, and act as a client/escalation point./

Client success

We need professionals who can help create an exceptional client experience. Your role is to help our clients be successful in their transformation journey, by helping shift to a cloudy culture mindset that focuses on transparency, versatility, empowerment, simplicity, and collaboration.

Leadership

You will help provide coaching and mentoring across the joint team. You will participate in shaping and mobilizing our team, people development, and programs we run to engage and develop our people.

You will help us imagine the art of the possible – help us dream up what we aren’t thinking about – new assets, better delivery approaches… and help our clients do the same.

At Oracle Consulting, we believe:

  • The attributes of modern cloud businesses demand new ways of thinking: more human-centered and experienced-based approaches.

  • Cloud technology should free people from bureaucracy and hierarchy, and empower them to analyze and solve problems independently.

  • Aligning people, processes, and technology to the overall business strategy—with empathy and creativity—transforms industries.

  • Celebrating each employee’s contributions—not just their skills on paper, but who they really are—cultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.

You are:

An out-of-the-box thinker always looking for new approaches and solutions. You enjoy rolling up your sleeves and tackling challenges with a hands-on approach. You’re interested in technology, but you recognize it’s not the only factor that determines success in the cloud. You have a passion for client success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time. You know the key to delivering exceptional customer experiences lies in your ability to apply industry knowledge, providing relevant and dynamic insights to each client you serve. You’d much rather listen, ask questions, and engage in candid conversations to design innovative solutions. Entrepreneurial-minded, you have sound judgement and can navigate complexity. You are a highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience. You take ownership of your individual success as well as those around you, modeling integrity and accountability with colleagues and clients.You are a skilled utility industry practitioner who knows how to reinvent Energy Retail & Customer Services in the new digital world and provide our utility clients with industry solutions and services.

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Job: *Consulting

Organization: *Oracle

Title: Experience Consultant

Location: United States

Requisition ID: 200015LN

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