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Oracle Retail Consulting | Xstore Technical Implementation Consultant in Lehi, Utah

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Oracle Retail |Xstore Technical Implementation Consultant

High preference for Bilingual (Spanish and English)

(Anywhere US /50% domestic travel)

Our OracleRetail Xstore team is looking for a Technical Software ImplementationConsultant to join our US based Software Implementation Practice. Responsibilitiesinclude leading external and internal meetings to provide technical guidanceand overview of the expected system architecture of the Retail suite along withconducting discovery sessions for requirement gathering.

This role ishighly customer facing in both an onsite and remote environment. This role isresponsible for providing technical guidance as a product subject matter expertand for implementing solutions that address each unique customer s requirements.This role is also responsible for providing technical troubleshooting of the OracleRetail product suite.

For more information on Oracle s RetailHardware and Software Product suite click here:

https://www.oracle.com/industries/retail/products/xstore-service/index.html

Primary Duties Include

  • Developdeployment processes for the point of sale software into production systems forthe external customer s rollout to their chain with a wide array of tools toaccomplish the task.

  • Developsoftware update packages for making updates to external customer s productionsystems.

  • Providessubject matter expert consultation to the external customer at the technicallevel, for how to use the product in their particular environment to achievethe results the customer is requiring.

  • Provide consultation on hardware sizingspecifications for their environment.

  • Installsand/or provides consultation on installing the products for both the corporateand register levels.

  • The position will also entail extensive customer interaction both on and off site, which will require excellent communication and organizational skills.

  • Providesconsultation to the internal customers, project managers and quality assuranceanalysts, on how to achieve a customer request with the product.

  • Provideconsultation to the internal development teams to determine the cause of aproblem occurring in the customized software.

  • Providesproduct support training to external and internal customers, which includesdeveloping agendas and training materials.

  • Travelsfrequently, up to 50%, to be onsite with customers for consultation on theproduct.

  • Worksnon-standard hours to accommodate business needs to touch production systemsduring non-business hours.

  • Providesafter hours level support for production critical problems to both corporateapplications and store level systems.

  • Providesexternal customer lab support for initial setup and ongoing lab issues for boththe corporate server level and register level systems.

  • Providesinternal customer support for technical issues and lab system setup/support.

  • Developperipheral integration into the point of sale systems for deployment.

  • Developcustomer specific documentation for installation and updates to both thecorporate and register level systems.

  • Provideconsultation for payment card industry and security compliance questions.

Requirements:

  • Proven experience working in a hightouch client facing / consulting role

  • Proven experience working independently and creatively to solve complex technical problems

  • Proven experience writing both Microsoft SQL Server and Oracle queries

  • Proven experience working within both Linux and Windows Operating systems

  • Experience writing installs with installer applications such as Wise Solution or

  • Install Shield

  • Excellent working knowledge of writing and reading complex DOS batch files

  • Excellent working knowledge of networking technologies and TCP/IP

  • Extensive knowledge of Retail environments

  • Basic knowledge in Java programming or other 4thgeneration programming languages

  • Ability to work in an Agileenvironment, addressing bugs with QA, planning schema changes with engineering,and responding quickly to other business needs.

  • Ability to travel up to 50% of thetime

  • Strong communication skills. Able toarticulate complicated information in a simplified and professional manner.

  • Bachelor s degree or equivalent workhistory

Job: *Consulting

Organization: *Oracle

Title: Retail Consulting | Xstore Technical Implementation Consultant

Location: United States

Requisition ID: 19000KQ6

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