GUITAR CENTER STORES, INC. Operations Manager - N in OREM, Utah
PURPOSE OF THE JOB The purpose of this job is to lead the team responsible for ensuring that merchandise is properly received, properly stocked, brought to the sales floor, and merchandised according to planograms, promotions, and standards. RESPONSIBILITIES/DUTIES * Partner with the Store Manager and other members of the management team to achieve EBITDA, sales and margin goals* Ensure proper staffing levels within the department. Hire and train the Operations Associates.* Assist in training all associates* Shipping and receiving of gear and other store related items* Warehouse organization and stocking and Maintenance of the facility* Loss prevention and safety, inventory management, cash management, and business reporting* Conduct standardized POP audits on a weekly basis, ensuring product is merchandised to planogram standards (including POP, SKU, and inventory integrity audits).* Holding "the Mic" and driving sales when scheduled* Opening and closing of the store* Additional duties as assigned. MINIMUM REQUIREMENTS and SPECIAL ATTRIBUTES * Associate's Degree (or 3 years of equivalent work experience)* Valid state driver's license and automotive insurance.* 3 years of relevant work experience working in retail or in warehouse setting* Skilled understanding of Guitar Center retail systems and processes* Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)* Analytical Skills: Able to analyze data and information to better understand the business and make informed and timely decisions. Able to evaluate and solve problems effectively.* Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.* Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.* Delegation: Able to delegate both routine and significant tasks and decisions. Assesses employees' readiness and ability, and assigns tasks that are appropriate to their skill level. Follows up as needed and share both responsibility and accountability.* Initiative: Able to identify opportunities and issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business.* Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.* Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fastpaced and high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.* Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback.* Project Management: Able to execute project plans that align with organizational objectives. Coordinates groups of individuals to maximize available... For full info follow application link. Equal Opportunity Employer andndash; minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.