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Vivint Senior Analyst, Sales Analytics & Reporting Team in Provo, Utah

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".Job Description

The Role:

This individual will be a senior member of the team responsible for delivering in the moment insights to the sales floor through delivering and deploying ongoing reporting and in-the-moment analysis of emergent issues. Key elements of the role will be ensuring analytical rigor, work queue transparency, data source alignment and accuracy, as well as delivering in-the-moment insights to the business rather than simply information.

What you will be working on: NIS is moving towards a new level of coordination and mutual accountability through the sales funnel. This includes creating a common understanding of the funnel from marketing through installation. NIS is growing incredibly fast and needs to speak a common language of data and metrics to continue this incredible growth. One of the first areas of emphasis will be to identify or create a consolidated set of key reports, align on common metric definitions and sources of truth for those reports, and ensure the business understands and uses these reports to focus improvement or double-down efforts.

Who you will work with:

This position will report directly to the Manager of Sales Analytics and Reporting. They will be a senior member of the daily reporting and emergent analysis team and interact with members of the Sales Operations and Strategy team as well as senior NIS leaders across marketing, sales, operations, and business development.

Why Vivint:

  • Free catered lunch/snacks/drinks; new menu daily

  • Paid holidays and flexible paid time away

  • Your choice between Mac or PC

  • Employee pricing on smart home products

  • Casual dress code

  • Onsite gym

  • Onsite health clinic

  • Medical/dental/vision/life coverage

What We Stand For:

Honesty and Integrity Come First - Do the right thing

Customer Obsession is Our Advantage - A relentless passion to serve the customer

Innovation is Essential - Today’s innovation is tomorrow’s lifeblood

We Win Together - Individuals win games: teams win championships

Exceptional is Expected - Talk is cheap: create value, not just motion

We Give Back - Helping people is core to our DNA

What we’re looking for:

Business thought partner

  • Becomes an active thought partner, taking part in discussions of business decisions & offering fact based advice

  • Switches from listening to concerns to driving discussions; asserts what business partners could think about & do

  • Reliable, helpful teammate with genuine concern for teammates and business partners

  • Does not speak ill of others and voices objections openly and courageously

  • Tells the truth and admits mistakes

  • Focuses on “so – what” during discussions and business partner discussions

Caring people leader

  • Provides thoughtful feedback to less senior teammates, peers, and upward on behaviors that help, or would help, team

  • Switches orientation from personal task accomplishment to team success; pitches in without being asked

  • Accepts and incorporates feedback to adopt, eliminate, or modify behaviors

Self-starting business owner

  • Develops the knowledge and understanding to be a reliable and respected source of insight to the business

  • Views self as an owner, not as an employee

  • Does not wait to be told what to do

  • Speaks up, asks for help when needed

Impact-oriented problem solver

  • Develops independent point of view on what end products should be, adjusts as project goes along as necessary and delivers on time

  • Synthesizes findings and suggests actions to take as a result; partners with stakeholders to create action plans

  • Proposes, structures, completes, and manages complex projects or analyses with limited oversight

  • Knows when and how to seek input from others

  • Effectively identifies stakeholders and solicits opinions and buy-in

Knowledgeable practitioner

  • Drives team analytical capabilities forward by developing new data sources to fill gaps and open new project possibilities

  • Proposes, drafts, and writes documents with limited communication

  • Able to perform and teach all parts of problem solving model

  • Understands key metrics for the business and how to pull and calculate them

  • Able to visualize and deliver data in an easy to digest format using enterprise tools

  • Knows who to contact with data concerns and questions to get what is needed

  • Proficient in all business tools (Tableau, Excel, SQL, etc.) and a team expert / resource in at least one

Find out more about what it's like to work here:

Behind the big orange logo: an inside look at Vivint Smart Home

Why Vivint Smart Home is One of the Most Innovative Companies

Vivint's Culture

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.4 million customers throughout the U.S. and Canada. Vivint is on the Forbes 2018 list of "America's Best Employers," the Forbes 2019 list of "America's Best Employers for Diversity" and is one of Fast Company’s World’s 50 Most Innovative Companies. The company is the largest tech employer in Utah, the state’s #1 patent company and a certified Great Place to Work. For more information, visit www.vivint.com.

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