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Guidehouse Healthcare Change Management Specialist – Senior Consultant in Salt Lake City, Utah

Overview

Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.

Responsibilities

A career within Guidehouse Health will provide you with the opportunity to help our clients transform care delivery and healthcare operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers, and commercial healthcare enterprises, to plan and drive change that enables best-in-class outcomes.

When an organization undergoes a major transformation it is often the employees that experience the greatest change to their job requirements and work environment. Understanding how to effectively support individuals throughout an organization via a structured approach to change management is key to reaching organizational success.

You'll work as part of a change management team comprised of multi-disciplinary problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include:

  • Provide onsite change management support at a healthcare facility

  • Evaluate and implement operational process improvement

  • Identify, plan for, and resolve complex client issues

  • Identify and manage project risks around scope, schedule, budget, and quality

  • Train, mentor, and lead junior-level staff, possibly on a remote basis, to enhance recruitment and retention efforts

  • Guide client conversations towards effective outcomes

POSITION REQUIRES UP TO 50-75% TRAVEL ACROSS THE UNITED STATES

Qualifications

Minimum of 3 years of process or project management experience, preferably with a major healthcare organization or large-scale transformation project. Management consulting experience strongly preferred.

Minimum of Bachelor's Degree, preferably in a clinical or healthcare industry discipline.

Preferred Knowledge/Skills:

  • Using data analytics to identify opportunities and solutions

  • Engaging clients to drive sustainable cultural and organizational change

  • Providing physician practice/hospital operations subject matter specialization in change management

  • Managing client engagements and producing solutions

  • Understanding of primary care practice operations and public health strategies

  • Organizational and project management skills and the ability to work within a matrixed environment

  • Daily, on-site client interaction and support

  • Strong analytical, problem solving, and communication (verbal and written)

  • Intermediate-to-advanced proficiency in MS Office tools (Excel, Word and PowerPoint) to include basic grammar and format consistency for internal and client-facing deliverables and correspondence

  • Researching, and developing presentations and educational material to communicate mission, vision, and operational plans

  • Prosci or CCMP certification highly desired

Demonstrates extensive abilities and/or a proven record of success in the following areas:

  • Building and maintaining networks of client relationships; engaging clients in meaning dialogue and driving collaboration

  • Preparing and/or coordinating complex written and verbal materials

  • Understanding of quality metrics, clinical workflows, change management best practices, and process improvement techniques

  • Utilizing applications such as Microsoft Word, Excel, PowerPoint, and Project to create deliverables for clients

  • Designing and developing data analysis and analytical tools to identify opportunities and build cases for change

  • Communicating value propositions and articulating overall impact of proposed actions

  • Developing strong rapport with clients including clinical and executive leadership

  • Utilizing interpersonal skills to effectively interact with diverse groups of healthcare providers, executives, and other clients to build an atmosphere of trust and solicit active participation in initiatives

  • Answering questions and providing direction to less-experienced staff

Additional Requirements

  • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

Disclaimer

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

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