Job Information
Wells Fargo HR Vendor Governance Lead Consultant in Salt Lake City, Utah
Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Human Resources develops and implements our 'employees, candidates, and operational' strategies to support Wells Fargo's business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, employee relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice. Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR employees, strengthen controls, and scale technology infrastructure.
This is a newly created position that will lead designing and implementing a playbook for Wells Fargo's HR Vendor and Third Party partners that will provide expectations with vendor performance and govern engagements. This is an individual contributor role that will report to the Vendor Engagement Management Leader.
Wells Fargo's HR Vendor Management and Global Delivery team is responsible for HR's 'build versus buy' strategy for all current and future third-party vendor engagements for consulting, design, and service delivery activities. This will include centralizing vendor strategy and engagement management, as well as establishing our future global HR delivery plan, activities, and the partnerships necessary to enhance our multi-site delivery capabilities and resources.
Key focus areas include:
Establish a collaborative way in working with 3rd party vendors, Wells Fargo Line of Business Leaders and other internal Stakeholders such as Supply Chain, Sourcing, HR Control & Third Party Risk, as well as HR Outsourcing
Create and manage governance office to manage performance reviews for all HR vendors and global delivery, ensuring timely closure on milestones.
Analyze current state, identify areas of opportunities, and implement changes to the process.
Create and implement a third party governance framework that drives performance reviews by way of Quarterly Business Reviews (QBRs) and performance reporting.
Present SLA metrics and governance updates regularly and accurately to senior leadership
Drive Service Level Agreement (SLA) benchmarking initiatives with Wells Fargo's Line of Business groups to determine appropriate performance target levels for each engagement
Location(s): The preferred location(s) for this job opening are as listed in the job posting (Charlotte, NC; Minneapolis, MN; Phoenix, AZ; Atlanta, GA; Salt Lake City, UT; San Antonio, TX; Denver, CO; Des Moines, IA). However, other locations will be considered for this opportunity.
This position equates to a Wells Fargo Business Support Consultant 3.
The salary range displayed below is based on a Full-time 40 hour a week schedule.
Salary range is determined by the location of the job.
NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
IA-West Des Moines: Min: $78,100 Mid: $110,000 Max: $141,900
AZ-Chandler: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
MN-Minneapolis: Min: $78,100 Mid: $110,000 Max: $141,900
TX-San Antonio: Min: $78,100 Mid: $110,000 Max: $141,900
UT-Salt Lake City: Min: $78,100 Mid: $110,000 Max: $141,900
GA-Atlanta: Min: $78,100 Mid: $110,000 Max: $141,900
CO-Englewood: Min: $78,100 Mid: $110,000 Max: $141,900
May be considered for a discretionary bonus
Required Qualifications
- 6+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience
Desired Qualifications
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to quickly establish credibility to build and maintain effective working relationships
Ability to exercise independent judgment and creative problem solving techniques
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Other Desired Qualifications
2+ years of experience developing, defining and managing 3rd party governance framework and model
Strong program management experience
Ability to drive initiatives in a cross functional environment, track updates, ensure timely closure on milestones
Ability to build quality assurance frameworks, training programs and transition checklists
Strong execution and communication skills
Development and implementation of metric and reporting definition and management
Ability to influence and collaborate at all internal organizational levels, as well as externally
Vendor Management or 3rd Party Management experience
Job Expectations
- Ability to travel up to 5% of the time
Street Address
NC-Charlotte: 8740 Research Dr - Charlotte, NC
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Charlotte: 11625 N Community House Road - Charlotte, NC
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
UT-Salt Lake City: 5201 Amelia Earhart Dr - Salt Lake City, UT
GA-Atlanta: 3579 Atlanta Ave - Atlanta, GA
CO-Englewood: 9780 S Meridian Blvd - Englewood, CO
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.
Company: Wells Fargo
Req Number: 5565849-6
Updated: 2021-02-24 23:12:36.840 UTC
Location: Salt Lake City,UT