Anthem, Inc Performance Quality Analyst I (SQL and Healthcare Outcomes Data Analysis experience) - Indianapolis, IN Preferred or Any Anthem Location - PS19499 in Salt Lake City, Utah
Performance Quality Analyst I (SQL and Healthcare Outcomes Data Analysis experience) - Indianapolis, IN Preferred or Any Anthem Location - PS19499
Location: Indianapolis, Indiana, United States
Requisition #: PS19499
Post Date: Apr 25, 2019
Your Talent. Our Vision . At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .
This is an exceptional opportunity to do innovative work that means more to you and those we serve atone of America's leading health benefits companies and a Fortune Top 50 Company.
Location: Indianapolis, IN preferred or any Anthem location
The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
Primary duties may include, but are not limited to:
Assists higher level analyst on work as assigned, including performing special analysis as requested by internal quality customers
Participates in pre and post implementation analysis of member outreach, provider outreach, and other quality department, especially related to HEDIS measure outcomes
Analyzes and interprets data and makes recommendations for change based on judgment and experience, as supported by quality team members & management
Documents quality outcome results, sends reports to customers, works to set up automation of standard work.
Requires a BS/BA; 2+ years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector); or any combination of education and experience, which would provide an equivalent background.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.