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Wolters Kluwer Senior Content Management Analyst in Salt Lake City, Utah

The Senior Content Management Analyst develops and oversees standard technology specifications, data structures and content for specific products. Responsible for development and support of publishing technologies, and the collection and selection of content. Responsible for the design, development and support of electronic products with regards to both content and technology ramifications. Designs, develops, and deploys translation programming as required for electronic media.

Essential Responsibilities

  • Manages and coordinates the preparation and tracking of all aggregated content to digital publication channels.

  • Manages offshore teams responsible for content loading.

  • Also responsible for the quality of all content deliverables.

  • Primary day-to-day communication with product owners, customer engagement, developers and project managers. Responsible for strict adherence to schedules.

  • Manage and monitor production schedules.

  • Communicate status of content at all stages through delivery of content to online platforms

  • Confirm that all content is complete, accurate, and meets our quality expectations.

  • Interact with and manage internal and external customers and vendors.

  • Resolve issues quickly and keep content operations process moving.

  • Also, ensure that all changes or additions adhere to Content Operations guidelines and keep content processes moving.

  • Assures quality and timeliness of content updates to applications

  • Assures offshore vendor meets quality standards.

  • Escalates content currency/quality issues to management

Other Duties

  • Participates in training and rollout of new initiatives and procedures.

  • Performs other duties as assigned by supervisor.

Education

Bachelor degree or equivalent experience, English, Production Design, or journalism preferred.

Experience

  • Minimum of 3 years previous experience in production, content operations and process creation

  • Working knowledge content QA procedures for digital platforms

  • Strong organizational, communication, and follow-up skills

  • Experience with managing vendor/freelance work

  • Microsoft Word, Excel and Outlook scheduling skills

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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