Zions Bancorporation Bankcard Fraud Business Systems Analyst - West Valley, UT in West Valley City, Utah
Bankcard Fraud Business Systems Analyst - West Valley, UT ( Job Number:
Responsible for various system functions, including: Incident, change, system and project management.
Responsible to troubleshoot websites, applications, and user access issues.
Documents incident items and escalates as necessary.
Coordinates issue resolution and validation of service restored.
Assists in troubleshooting servers, transmissions, and firewall access issues.
Performs application trouble shooting, and make recommendations for improvements and changes.
Works with vendors as needed to resolve issues.
Responsible to facilitate new or enhanced change management requests and post change validations.
S chedules change controls.
Responsible to configure installed software on all environments, perform fine tuning and application documentation.
A ssist with disaster recovery testing.
Responsible for application and infrastructure monitoring, coordinates with enterprise management and business unit on assigning and updating alerts.
Coordinates report reprints and monitors job processing.
May performs project management functions as either a project manager or team member.
24 X 7 On Call responsibilities for various applications.
Other duties as assigned.
Requires a Bachelor's in computer science, Information Systems, Business Administration or other related field and 2+ years experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc or other directly related experience.
A combination of education and experience may meet requirements.
Working knowledge of business systems and applications, incident and change management, project and systems management.
Working knowledge of department specific processes and procedures.
Requires solid analytical, organizational, trouble shooting and problem solution skills.
Ability to elicit, gather and analysis data.
Solid presentation and technical and non-technical communication skills, both verbal and written.
Ability to function in a consultative role.
Ability to work with vendors.
Requires solid interpersonal skills with the ability to work with both management and staff employees.
Must be able to meet deadlines.
Working knowledge of various software programs, including word processing, spreadsheets, etc.
Utah-West Valley City-UT - Redwing Bldg
Info Systems & Technology
Jun 4, 2019
Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.